Work related aggression and violence within the health and social services sector is a major problem which diminishes the quality of working life for staff, compromises organizational effectiveness and ultimately impacts negatively on the provision and quality of care. These problems pervade both service settings and occupational groups.
Considerable attention and advancements in addressing this problem have been achieved from service and organizational perspectives nationally and internationally. Following two successful conferences in 2008 and 2010 in Amsterdam, the 3rd International Conference on Violence in the Health Sector, will take place in Vancouver, Canada, from October 24-26 2012. In addition to raising awareness the 2012 conference will provide a platform to share international developments, with a particular emphasis on best practice research and initiatives to effectively respond to the problem.